Training Programs

Topics Include

• Introduction and what does time management mean to me?
• What are my strengths, barriers, and default behaviours?
• Successful preparation
• Schedule time
• Reflection: Outcomes of Workshop 1 Practice
• Contingencies and priorities
• Proactive planning
• Putting everything into practice

Program Overview

The Executive Functioning program aims to build awareness and skills related to the topic, to help participants thrive both at home and in the workplace. The program uses activities, practical examples and individualised coaching to assist participants with learning and applying new strategies.

Topics Include

• Self-awareness and self-regulation (recognising and managing own emotions)
• Managing Perfectionism and All or Nothing mindsets
• Learning strategies to help with task initiation and avoid task fixation
• Switching between different tasks
• Keeping track of what tasks need to be done, and completing them
• Retaining information
• Managing the anxiety around deadlines, and strategies for meeting deadlines
• Mental flexibility around change and new experiences
• Understanding different perspectives
• Recognising and managing burn-out
• Creating and implementing a self-care plan
• Dealing with feelings around failure.

Program Overview

Our Finance program covers basic awareness through to more advanced topics such as credit rating and independent living. The program has been broken down to 6 topics so you can choose to complete the whole program or select which topics are relevant to your current needs. Descriptions are below.

Upcoming Dates

Topic 1 – 13 January 2025; 18 March 2025
Topic 2 – 20 January 2025; 25 March 2025
Topic 3 – 27 January 2025; 01 April 2025
Topic 4 – 03 February 2025; 08 April 2025
Topic 5 – 17 February 2025; 22 April 2025
Topic 6 – 03 March 2025; 06 May 2025

Topic 5 – Advanced Skills in Finance

• Workshop 1 covers taxation, financial scams and what to do if you have been the victim of a scam. 2-hour group session and follow up one-on-one session.
• Workshop 2 covers credit scores, interest, loans and other borrowing. 2-hour group session and follow up one-on-one session.

Topic 6 – Revision and Achievement

• Workshop 1 is a revision session of all previous workshops to help individuals build confidence. 2-hour group session and follow up one-on-one session.
• Workshop 2 allows participants to practically apply their skills while celebrating their achievements, by playing a revised Game of Life. 2-hour group session and follow up one-on-one session.

Program Overview

In our comprehensive Barista and Customer Service Program you’ll cover both the art of crafting delicious beverages and delivering great customer service. The program begins with a dive into coffee’s history and origins, followed by an exploration of essential equipment, cleaning and their maintenance. You’ll learn to prepare common coffee orders and perfect milk steaming techniques, even delving into the world of latte art.

Beyond coffee preparation, we’ll equip you with crucial customer service skills, teaching you to efficiently take orders, handle complaints, and self-regulation strategies. By the end of this training, you’ll be confident to create common coffee orders while keeping your work area clean and providing great customer service.

Topics Include

• Introduction to coffee
• Equipment used by a Barista
• Common coffee orders
• Cleaning the machine and work area
• Milk steaming and Latte art
• Key aspects of customer service for Baristas
• Handling complaints
• Self-regulation strategies that can be used at work
• Taking common orders (including learning common abbreviations)
• Specialty coffee orders
• Non-coffee drinks

Program Overview

Some Neurodivergent adults can find the prospect of a role in the hospitality industry daunting. Our Hospitality Program provides participants with experience in a bona fide café, the Food Co-op. Participants rotate through all aspects of working in a café, with our aim to develop capacity in a customer facing role with the guidance of designated coaching support. Participants will obtain key skills in a safe, diverse work environment, and gain experience that can be used in applying for positions in the future.

• Cash handling and point-of-sale (POS) system operation.
• Customer service skills, including communication, problem-solving, and conflict resolution.
• Food preparation and food service skills.
• Inventory management and stock replenishment.
• Time management and multitasking abilities.
• Cleaning and sanitation skills, including food safety and hygiene practices.
• Teamwork and collaboration skills.
• Attention to detail, especially when labeling products and checking expiration dates.
• Organisational skills, including keeping track of multiple tasks and schedules.
• Adaptability and flexibility to handle unexpected situations.
• Ability to work under pressure during busy periods.
• Basic knowledge of nutrition and dietary restrictions.
• Safe handling of hot foods, like soup and curry.

Program Overview

Embarking on a job search can be overwhelming, but with our program you’ll gain the skills and confidence needed to navigate the process. Our program covers developing resumes and cover letters for specific roles, finding opportunities, tracking applications, STAR method, preparing for an interview, common questions, following up after the interview and accepting/declining a job opportunity. The program also covers tips for a successful interview, including dress code, communication, and planning strategies. We review common questions and responses and roleplay interviews.

Topics Include

• Resumes – what to include/exclude, job specific, the importance of references.
• How to find opportunities for employment
• Application letters and using the STAR method
• Responding to a request for an interview
• How to be best prepared for an interview
• Roleplaying different types of interviews
• What should you do after the interview
• How to accept of decline a job offer
• Strategies when you are not successful

Program Overview

The program provides a pathway to work-readiness. It includes ongoing individualised self-regulation techniques, the creation of a work-based schedule and immersion in simulated work activities and scenarios. We build on successes from training, experiences, or our previous programs by targeting and improving time-management, financial knowledge, and communication capabilities.

By the end of the program, participants have developed their own Neurodiversity Passport to showcase and use as a means of self-advocacy with their current or future employer. Our program is tailor-made by experts for the specific purpose of preparing neurodivergent individuals for their working life. It is a step-by-step process designed to build confidence. Three separate themes are used to scaffold learning, starting with My workplace, moving into My wellbeing, and concluding with My skills at work.

Topics Include

• Understanding a workplace structure and requirements, preparing for a successful transition to work through planning and preparation
• Workplace expectations and communication strategies
• My wellbeing in the workplace
• Manage priorities and energy levels to achieve work life balance and avoid burnout
• Consider other perspectives – use discretion with language and topics in the workplace
• Teamwork in the workplace
• Disclosure and self-advocacy
• My Neurodiversity Passport